Delivery & Returns Information
Delivery
To avoid any problems and ensure a smooth, hassle free delivery, please note :
We endeavour to deliver all tanks within 3-7 working days from date of purchase order and payment. Please note that some ‘special orders’ may take longer. If your order is urgent, please contact us prior to ordering so we can confirm delivery dates.
Any additional parts are dispatched within 24 hrs subject to stock availability.
For convenience all single skin and bunded oil tanks up to and including 2500 litres in capacity are delivered and off loaded at the kerbside. Please contact us to discuss offloading for products over 2500 litres. A signature is required upon delivery.
FREE delivery includes all of England, Scotland & Wales (excluding Highlands, Islands & Ireland).
Please contact us on 0333 222 4037 for individual quotes outside of these areas, including Ireland. We can be competitive where-ever you are!
If a delivery needs to be aborted, Oil Tanks Plus reserve the right to pass on any additional delivery costs, so if you are in any doubt, please discuss this with us at time of order.
Whilst every effort will be made to deliver on the expected delivery date, Oil Tanks Plus will not accept any charges for labour or compensation claims arising from failed deliveries. Oil Tanks Plus strongly recommend that tanks and equipment are ordered in advance of installation allowing sufficient time for any issues to be addressed.
Please remember we are here to help and if we can be of any further assistance at any stage please do not hesitate to contact us on 01604 584 999 / 0333 222 4037.
Returns
Prior agreement must be made with Oil Tanks Plus to accept any returns. Any returns cannot be returned to office address. Please see full conditions under our Terms & Conditions (15)